Quality

KEYVAN Aviation is committed to Aviation Safety and never compromises on the Quality of the services providing to the customers.

MISSION

To provide impartial and reliable Aviation Data and solulion Services that help organizations and stakeholders in the aviation industry achieve betler and more sustainable operations.

VISION

To be the global market leader in aviation dala and Analytics solutions and a leading provider of innovative aviation training, consultancy, and software solutions. and making KEYVAN Aviation ene of the mest valuable brands to represent Turkey internationally.

QUALITY POLICY

Customer focus: To provide customer satisfaction by prioritizing the needs and satisfaction of clients, and striving to exceed their expectations offering products and services in !ine with customer expectations; in case customer complaints occur, to lake all necessary measures in accordance with the principles of trust, transparency, impartiality, confıdentiality, accessibility, integrity, equality and sensitivity to objectively remedy this complaint.

Quality Management system: Keeping the understanding of quality service in the foreground, ensuring the adoption of the quality management system and continuously increasing its effectiveness. Comply with afi requirements published by TDGCA (Turkish Directorate General of Civil Aviation), ICAO, EASA. Establishes and promotes Quality and Safety cultures throughout the company. Continuously monitor changes in international legislation and make necessary adjustments by effectively utilizing the Compliance Monitoring System and Quality Assurance Program. Based on the principal of “No Compromise from Safety”, meeting the needs of state and customer by means of stringent safety and security measures with managing risks of aircraft operations. EASA Organisation Exposition (OE) and any associated manuals which define the organisation’s compliance with the requirements wifl be complied with at afi times.Fullfıll the applicable requirements.

Effective Management: Achieving company goals and objectives within the framework of determined strategies by enhancing communication, harmony and cooperation among employees, with an awareness of authority and responsibility

Continuous lmprovement and productivity: To be a constantly evolving organization with planning, information and technology based approaches by keeping the corporate loyalty and team spirit at the highest level. Committing to ongoing learning and development to enhance the quality and effectiveness of solutions and services

Innovation: Developing innovative technological solutions, ideas related with designs and products.

Health and Safety: To ensure absolute compliance with occupational health and safety principles based on human and environmental factors in afi activities of the company.

Environment awareness: To ensure that environmental protection and development awareness is adopted by all employees.

Compliance with Standards and Rules: To ensure absolute compliance with the standards and company procedures of all personnel together with a good professional and technical practice

Sustainable Aviation: As a company that produces navigation dala and provides aviation training, to ensure absolute compliance with renewable or waste-derived aviation solulions that meet sustainability criteria

Cooperation with Auditors: To ensure that all personnel cooperate with the quality auditors of the authority, 3rd party certifıcation bodies, company and customers.

Reporting: To encourage staff to report incidents/errors related to their work according to EU-Regulation 2017/373

Risk management: Promote risk management studies fer company internal processes, procurement processes across the company.

lntegrity: Upholding the highest ethical standards in all processes and interactions.

lmpartiality: Ensuring unbiased and fair assessment

Professionalism: Demonstrating expertise, competence, and diligence in delivering solutions and services.

Transparency: Operating in a transparent manner, providing clear information and communication throughout the process.

Collaboration: Fostering partnerships and cooperation with s akeholders to promote mutual success and growth.

Our certificates: